With InControl QMS you can change user type. But to do so you will need to follow the steps below to ensure that any data associated with the old user type is removed and replaced with the data associated with the new user type.

Change User Type - Required Admin rights

  1. Sync Data
  2. Goto Users→Edit→Change User Type
  3. Sync Data

Clearing data on users computer

  1. Locate the QMS data folder - usually C:\Computech\InControl QMS V6\Data
  2. Rename Folders “Data” and “Data_XXXX” where XXXX Reference number of the user
  3. Start QMS, enter the access code if required, and log in
  4. Select Project and perform Full Sync

Resetting the data on the users mobile application

Android OS:

  1. Perform Data Sync
  2. Go To Settings→Apps→InControlQMS
  3. Click on Storage→Clear Data
  4. Run InControl QMS, enter the access code, and log in

iOS:

  1. Perform Data Sync
  2. Uninstall QMS Mobile App
  3. Install InControl QMS Mobile App
  4. Run InControl QMS, enter the access code, and log in